 Admin Certification Training Program
Length: 352 Clock Hours
Objective: To provide access to office administration and healthcare administration related certification programs (individually approved by TWC) over a specified time period to help train and prepare students to take multiple certification exams to enhance administration skills.
Admissions Requirement: Previous general office administration knowledge, training or work experience and medical administration knowledge, training or work experience.
The Admin Certification Training Program option currently includes the following Seminars:
NHA Certification Training and Preparation
Microsoft Office Certification Training and Preparation
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Office Administration Only
Length: 176 Clock Hours
Admissions Requirement: Previous general office administration knowledge, training or work experience.
The Office Administration Only option currently includes the following Seminars:
Microsoft Office Certification Training and Preparation
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Healthcare Administration Only
Length: 176 Clock Hours
Admissions Requirement: Previous medical administration knowledge, training or work experience.
The Healthcare Administration Only option currently includes the following Seminars:
NHA Certification Training and Preparation
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NHA Certification Training and Preparation
Length: 176 Clock Hours
Certification: Certified Medical Administrative Assistant (CMAA)
Certification: Certified Billing and Coding Specialist (CBCS)
Objective: Training in medical administration areas to include: Medical administrative assisting, diagnostic and procedural coding, and medical practice management in preparation for the NHA’s Certified Medical Administrative Assistant and partial preparation for the Certified Billing and Coding Specialist exam(s) to enhance medical specific administrative skills.
Admissions Requirement: Previous medical administration knowledge, training or work experience.
Description: NHA certification exams offer an opportunity to current healthcare workers, union members, or graduates who have successfully completed an approved training program to demonstrate that they are proficient in their field. As far as a job and career are concerned, passing the NHA certification exam can show a prospective employer that the individual is a serious and dedicated professional wanting to advance in their career.
Seminar Topics:
Medical administrative assisting profession
The healthcare industry
Professional behavior in the workplace
Interpersonal skills and human behavior
Medicine and ethics
Medicine and law
Computers in the medical office
Telephone techniques
Scheduling appointments
Patient reception and processing
Written communication and mail processing
Medical records management
Basics of diagnostic coding
Basics of procedural coding
The health insurance claim form
Third-party reimbursement
Professional fees, billing, and collecting
Banking services and procedures
Medical practice management
Medical practice marketing and customer service
Health information management
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Microsoft Office Certification Training and Preparation
Length: 176 Clock Hours
Certification: Microsoft Office Specialist (MOS)
Objective: Training within the Microsoft’s Office Applications to include Microsoft Word, Excel, PowerPoint, Outlook and preparation for Microsoft Office Specialist Exams to enhance administrative skills.
Admissions Requirement: Basic knowledge of the personal computer and/or previous general office administration knowledge, training and work experience.
Description: Microsoft Office is the most popular applications program in the world. Students will learn how to use the word processing (Word), spreadsheet (Excel), presentations (PowerPoint), and email management (Outlook) software.
Seminar Topics:
Microsoft Word
Basic typing and editing
Selecting text
Editing text
Formatting characters
Setting tabs
Indenting paragraphs
Organizing list information
Setting the line spacing
Organizing document views
Controlling the text flow
Checking grammar and spelling
Printing documents
Microsoft Excel
Handling files
Entering data into a worksheet
Adjusting columns and rows
Creating and editing formulas
Formatting a cell
Print previewing
Microsoft PowerPoint
Creating a presentation
Working with presentations
Selecting text objects
Formatting text
Proofing the slides
Adding graphics
Creating and using tables
Animating objects
Printing the presentation
Creating notes and handouts
Running the slideshow
Microsoft Outlook
Working with email
Working with the calendar
Working with contacts
Working with tasks
Working with notes
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